Exchange + Return Center

How it Works

Select the items to exchange or return

Get confirmation

Drop it in the mail

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the FREDA team, you'll get your refund typically within 48 hours.

What items are returnable?

Full price items purchased in the last 16 days. Items discounted over 20% within 7 days.

What items are non-refundable?

Items marked as final sale. 

Any item worn or damaged.

Items outside of the return window.

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